Payments
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Payments & Discounts

Grooming

bullet A 10% discount is given if a dog is returned for grooming within eight weeks of its’ previous groom by us.
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bulletA 5% discount is given on the basic grooming price for each day a dog is boarded with us. This does not include dematting if the dog arrives with its’ coat in poor condition. This discount must be taken at the conclusion of the boarding period.

Boarding Discounts

bulletDiscounts are given where the Boarding stay exceeds 30 boarding days; this is a total for pets from the same family. It could for example be one dog or cat for 30 days, or one dog and one cat for 15 days or one dog and two cats for 10 days etc. These discount is 5% of the total Boarding cost.
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bullet A special weekend rate is available, except during School and Public  Holidays. This rate applies where the pet arrives Friday and is collected after 1:00 PM but before 5:00 PM on the following Sunday. The rate charged is 2 ½ days board instead of the normal 3 days. 
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Payment

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 Payment is due at the completion of service prior to the collection of the pet.

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 Payment may be by any of the following:- 

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  Cash;

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 Credit Card/Debit Card (Bankcard, Mastercard or Visa)

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  Cheque by prior arrangement.

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Payment for boarding customers left at Veterinary Practices must be made to the Practice when the Pet is left for boarding. Grooming customers left at Veterinary Practices must be paid to the Practice on collection from the Practice. 

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Payment for customers utilizing Airport Undercover Security Parking Services must be made to that organization prior to collection of the pet. 

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Please note with the exception of contracted services to Removal Organizations and Government Departments we do NOT run Accounts.